Author: Kelly Kingston

IT Support services are critical for any business owner. This is especially true in an increasingly competitive world. With technology changing at lightening speed, any business that does not keep up loses out. You need the best resources available to help you resolve issues as they arise. One of the most frustrating things for IT… Continue reading Untitled

Forging an IT Support profile which is relevant to your job, is very important for successful IT Support careers. Not every IT Support job is about fixing machines. It is possible to also help people with their personal computer problems and give advice on how to deal with common computer issues. Being a good IT… Continue reading Untitled

Here are 7 of the worst IT problems that people and businesses face daily. #1: FORGotten Passwords. If forgotten passwords are an inevitability in the workplace, then it is one of the first things people call an IT service. If forgotten passwords are not dealt with promptly, they can lead to much more serious issues.… Continue reading Untitled

An IT Support Specialist maintains and troubleshoot computer networks and software applications. The most common role of an IT Support Specialist usually depends upon the organization of technological requirements and configuration. An IT support specialist can be restricted to a single team or further assigned to multiple teams for different IT support needs. They are… Continue reading Untitled

The IT Support job description describes an individual who is in charge of assisting in the proper functioning of various computer networks and components. In general, IT Support functions as an information technology (IT) specialist who offers computer repair, customization, deployment, and integration services for all kinds of technologies including desktop, laptop, tablet, network, and… Continue reading Untitled

Cloud based managed service provisioning is the process of outsourcing IT support for cloud-based services. These services can include but aren’t limited to, disaster recovery, virtualization, gateway, and dedicated network services. The term ‘managed service provider’ (also referred to as a ‘MSP’) is sometimes used interchangeably with “platform managed service provider” or “infrastructure-as-a-service”. These providers… Continue reading Untitled

In today’s IT world where everything is so technical and complicated, an SMSP refers to an IT Support organization that manages and coordinates all or a portion of a company s internal IT systems and Networks. Managed Service Provider, also referred as ITP, provides remote IT support to a customer via the internet or by… Continue reading Untitled

Outsourcing IT can be defined as a third-party contracted service which provides infrastructure, software, and other technological support to companies. You may also hear this kind of business referred to as an MSSP, short for managed service provider. An MSP offers basic IT support services to their clients, under their specific contract. These services are… Continue reading Untitled

In the IT world, an MSP clearly refers to an IT Services company which coordinates and administers (manages} all or a portion of a company s internal IT systems and Networks. These companies are usually located at their clients premises, or in a data center which is either based at the customer’s site or off… Continue reading Untitled

IT Support refers to services which entities offer to end-users of computer software or hardware products. In simple terms, IT support provides assistance regarding particular technical issues with an electronic product or service, instead of offering training, modification or provision of the same product, or any other support services. Many companies and organizations choose to… Continue reading Untitled