Author: Andres Rosendi

Forging an IT Support profile which is relevant to your job, is very important for successful IT Support careers. Not every IT Support job is about fixing machines. It is possible to also help people with their personal computer problems and give advice on how to deal with common computer issues. Being a good IT…

Cloud based managed service provisioning is the process of outsourcing IT support for cloud-based services. These services can include but aren’t limited to, disaster recovery, virtualization, gateway, and dedicated network services. The term ‘managed service provider’ (also referred to as a ‘MSP’) is sometimes used interchangeably with “platform managed service provider” or “infrastructure-as-a-service”. These providers…