IT Support services are critical for any business owner. This is especially true in an increasingly competitive world. With technology changing at lightening speed, any business that does not keep up loses out. You need the best resources available to help you resolve issues as they arise.
One of the most frustrating things for IT Support personnel is when new technology problems surface without any prior warning. This can be quite a problem. Often, it will require a computer-aided diagnosis (CAD) to determine why the new hardware is bogging down performance. However, even if the first hiccup is tied to software, an experienced IT Support partner can help prevent any more hardware issues from cropping up.
Are you using multiple applications at the same time? Scheduled upgrade scans or upgrades may be causing your computer to run extremely slowly. A computer-aided diagnostic (CAD) service can help you resolve this issue quickly. The slowdown could also be caused by malware or virus, so an experienced IT support team can take care of this as well.
Many times IT Support personnel have to deal with forgotten passwords, or just bad passwords. It can be hard to reset these easily. If you encounter this type of issue on your network, you may have some troubleshooting options available to you. First, call in an expert and see what they suggest. However, if nothing seems to be working, don’t be afraid to try these simple steps:
A slow internet connection is one of the most common issues IT Support professionals face today. Unfortunately, fixing a slow internet connection requires not only a technician’s expertise but also a bit of patience. One option to troubleshoot a slow internet connection is to check the connection with a free tool. Many times a slow connection can be caused by a disconnected modem or router. You can check your modem or router for available components by uninstalling the old one and then plugging in a new one. If the troubleshooting doesn’t fix your slow internet connection, make sure your service provider has the ability to reschedule your service.
Another option to troubleshoot a blue screen of death (BSOD) is to use a system utility called System Restore. This utility will backup your data so you can reinstall your operating system if needed. It will also download updates and patches to ensure that your system is optimized for the latest version. If you aren’t comfortable making a system restore CD, you can download the System Restore tool from Microsoft.
The third option to dealing with a problematic slow internet connection is to have an updated USB port driver. If you are using a laptop, the most likely cause of a slow connection is a broken or corrupt usb port. A great place to find a working and updated usb port driver is to use DriverCure. DriverCure will scan your computer and repair any missing, outdated or corrupted drivers. If you don’t know whether or not your wireless adapter is causing the issue, a windows device manager can be used to determine which device is causing the issue. Using the Device Manager, you will be able to see all of the devices that are connected to your wireless connection and will be able to determine which one is causing the problem.
Some other common problems include: wireless card notifying that there is no adapter installed, missing dongle drivers, usb port not being able to detect devices, or dongle communicating with usb device. These problems can usually be fixed by using the appropriate drivers. If you are having trouble getting online, you may need to upgrade your internet connection from your ISP. Another way to increase your connection speed is to install an antivirus and anti-spyware program. This will help to protect your computer from viruses, spyware, adware, or anything else that may be lurking on the internet.